Per policy, you have at least 24 hours prior to your scheduled appointment time to notify via call, text or email of your cancellation. Otherwise you will be charged 50% of your service fee. Be sure to include; first name, last name and date and time of your appointment.
In order to ensure you have the full benefit of your appointment and that the artist is able to complete your service in a timely manner, it is required that you arrive on time for your appointment. Late arrivals past the 10-minute mark will assess a late fee of $10 and $5 for each 5 minutes past the 10-minute mark.
Per the cancellation policy, you are given 24 hours prior to cancel your appointment time without assessing a fee. In the event that you do not cancel your appointment via phone, email or text, your service fee is non-refundable.